L.A.'s Windstorm: Wake-up Call for Disaster Preparedness
The worst storm in L.A.’s living memory revealed the city's deep infrastructure flaws and lack of leadership, says blogger and longtime NELA resident Tony Butka.
Wednesday evening, the residents of Northeast L.A. as well as Pasadena and South Pasadena were hammered with gale-force winds. Debris and uprooted trees made the area look like something out of The Wizard of Oz tornado scene with Dorothy and Toto. Downed power lines and busted water mains—in addition to the rain of anything loose and pieces of old roofs—completed the carnage.
That Disoriented-in-L.A. Feeling
Waking up the next morning was like being in the aftermath of a major disaster—eerie silence, no electricity, debris everywhere and a sense of total isolation. No television/cable/DirecTV and—oh, my God—no Internet! About then, we started worrying—way after the fact—about how much charge we had on our cell phones (no electricity means no charging of portable computers, iPhones, etc. etc.).
And this being L.A., there was not much neighbor-to-neighbor communication. Most folks were out trying to brave the roads to get to work/school/whatever—and it was a while before some of the rest of us stumbled out from our homes to ask if anyone else had power and what the heck was going on.
Personally, I think the situation was exacerbated by the intentional design of the new code for smoke detectors. The electricity may have gone out, but these devices from hell kept going off in our house every 15 minutes all night long. I even disconnected them and they still went off. I was thinking very unkind things about the Fire Department and government regulation as I repeatedly leapt up from a freezing bed. And, oh, yes—no electricity means no thermostat, so no heat, even though there was gas. Uggh!
Whither the Political Elite?
And where were the mayor, the City Council, the police chief, the fire chief, and the Department of Water and Power brass?
Yeah, where were these seriously expensive leaders? I mean, usually you can’t turn on the TV or radio without being bombarded with their bombast. Occupy L.A.? You bet. Foreign policy initiatives by the City Council? Of course. Heck, if you can find a group of more than 15 Angelenos anywhere in the city, you have to beat back the elected officials with a stick as they hover for a photo op!
Well, not Thursday morning. This was different. This required leadership, someone taking charge, stepping up, doing something. Actually fixing things. Being a grown up. So where were our leaders? Nowhere to be found.
God Dropped the Hammer
Personally, I adhere to the theory that they all vanished in a puff of smoke—just as in a magic trick—after God dropped the hammer on Northeast L.A. But some of my friends prefer the theory that they disappeared in a cloud of dust as they beat feet away from responsibility.
On the not-so-funny front, where the heck was the disaster plan? Remember, more than 350,000 Angelenos were left with no electricity, ravaged streets and homes. So where was the emergency broadcast information? Where was the hot line? Where were the emergency shelters for folks such as some of my more than 70-year-old neighbors?
I also discovered the joy of being a part of the underclass. If you rely on radio for news, there basically isn’t any anymore. There is a ton of talk radio blathering to niche markets, but KFWB is gone from news all the time, 1070 is intermittent, ditto for 640 etcetera, etcetera, and etcetera. There wasn’t even any emergency broadcast alert for folks in the disaster area. Goodness not.
It was the same for television. Outside of the occasional “Oh, my, this is really bad for Northeast L.A. and Pasadena” refrain, TV ignored the event until the next day, when they could get some pretty pictures of the natives. Again, no real news or help—and no elected officials. I know this because I went out and got a battery-operated TV, figuring that if radio was useless maybe TV would be more useful. Save your money.
So how did our infrastructure let us know about the disaster and what to do? Well, they sent out email blasts! Yes, you got it—they sent out not very helpful emails to folks who mostly did not have any access to email because they had no electricity and no Internet access. What a masterstroke of communications skill!
Trying to use 311 to find out information was like being in an Alice in Wonderland of 15-minute wait times—only to be transferred to another wait time. Call José Huizar? Not open until 9 a.m., thanks. And after 9 a.m., the hold and wait game.
'Where’s the Plan, People?'
If I seem a little steamed up about all of this, I am. Just as important—and a reason for concern for every Angeleno—is the fact that our experience in Northeast L.A. with an event “only” affecting 350,000 residents in mostly poorer diverse communities should be a wake up call for those in the rest of the City.
Where’s the disaster plan? We sure as heck didn’t see one. A friend of mine once quipped that the Department of Water and Power has an Emergency Disaster Plan—but no one has ever been able to find it. Ditto for our elected officials. What if this event had taken out the San Fernando Valley? Westwood? Downtown L.A.? Where’s the plan, people?
As a final note, on Thursday I received by mail—yes, the much-maligned U.S. Postal Service still worked—three notices from the Bureau of Sanitation about “proposed increases in the sewer service charge (SSC) for the City of Los Angeles.” A perfect balance between the broken promises of the L.A. political class and reality for the residents of the City of Angels.
This is a slightly edited version of Tony Butka’s blog, “God Drops the Hammer on Northeast L.A.— Mayor, Council, Disappear in a Puff of Smoke,” published here with the author’s permission from his NELA Lives! blog.
Al Moorton
8:11 am on Monday, December 5, 2011
Mr. Butka, I understand this has been hard on you, it has been on all of us. And anyone who watched the recent election with any kind of interest knows the candidate you worked against, and continue to rail about, won in a landslide, while you dropped out from running before the heat even got turned on. So I understand you want to villify Mr. Huizar and other elected officials, but in this time of need and community concern, please refrain from using people's misfortunes to try and further a tired political point (oh where oh where are our elected officials when we need them) which, at least in this case, is simply not valid.
Mr. Huizar and his staff have been working around the clock ever since the winds to try and help people and get information to those who needed it. I know because I have seen them, I have spoken to them, and I have heard from them. Their office was not open 9 to 5 as you say, but was open far beyond that and open all weekend, too. If there was a hold when someone called, it's because staff are not all-knowing - they probably needed to check on the specific address being given, and that takes time, because they way they "check" is to call DWP for the person who called the council office, which the resident could have done for themselves in the first place.
Al Moorton
8:12 am on Monday, December 5, 2011
CONTINUED
At least council staff were there to check and provide some handholding and guidance. I personally called on Saturday to see if DWP took text messages of power outages because I didn't want to hold on the phone with them to get an update. CD14 answered the phone and gave me the info - on a Saturday.
With a limited communications infrastructure, Huizar's CD14 put together a community cleanup for this weekend to help dig people out of streets which were blocked and clear roads and sidewalks that had been cluttered with debris. How do I know this? Because, contrary to your assertion that email was the only way anyone communicated during this crisis, someone called me - a good old fashioned phone chain was started to help rally volunteers.
On another note, DWP also called me after I texted a power outage so they could make sure power had been restored, so again, your assumption that email was the only way communications were being handled is misinformed and inaccurate.
Whether you like any specific elected official, or wish they had not been elected is irrelevant. Whether or not the rest of the city did what it should have (I agree about shelters, and the need to be more ready to respond, etc.) Mr Huizar and his staff answered the call of duty in this crisis and your demonization of him based on your ongoing bitter dislike is neither productive nor appreciated.
Patch's printing of your ill-informed and misguided rant is equally so.
Tony Butka
9:11 pm on Thursday, December 8, 2011
I'm sorry you chose to take my general criticism of the Mayor and the Council in this event as a personal attack against Councilman Huizar. I doubt he was much better or worse than anyone else in helping out.
"And where were the mayor, the City Council, the police chief, the fire chief, and the Department of Water and Power brass?"
As to my comments as to the lack of a plan for disaster, as well as my personal lack of a plan for disaster (shared by many other residents, as I discovered), I stand by the comments.
Cheryl Johnson
8:50 am on Monday, December 5, 2011
I have no beef with Huizar in particular--I vote for him because I'm a Democrat and he seems as good as most of our LA officials---which is not saying much. But I thought the response to this crazy weather day was not as bad as I expected from the city. I live in HP right south of the ER border. Our area was in the dark for what seemed like eternity---long enough for my food to spoil in the fridge, but with that kind of wind and damage I didn't expect instant help. I have plenty of complaints about how W&Power is used as a bank account for city officials and our rates keep climbing, but for the ordinary DWP guys who were going block by block climbing up the transmitters and restoring power slowly, but steadily, I have nothing but thanks and admiration. I was surprised that they could get to all the damage as fast as they did---and they were pleasant as could be. Remember, if you don't like city government, don't vote for the incumbents---if every voter didn't vote for them in one election cycle they would listen to us more. But even I can't hold them responsible for Mother Nature's wrath.
Johnny
8:51 am on Monday, December 5, 2011
Political motivation aside, the author is correct in getting emergency information -- along with the cable and internet my phone was out. I used a portable tv to try to get news on what was happening and radio was useless too.
Hulga
11:06 am on Monday, December 5, 2011
It would have been nice to have someplace open with a generator that could provide heat, laptop/phone charging stations, and hot coffee. We didn't get power restored until yesterday at noon. Luckily even though our phone lines were hanging over the street, it still worked. I called DWP several times. Hold times were less than 15 minutes (even the morning after the storm). Didn't even think about calling Huizar. Even though I voted for him, I don't consider him a "go to" guy.
Ajay Singh
11:46 am on Monday, December 5, 2011
Hope someone in charge of Disaster Preparedness is noting this down from Hulga: "It would have been nice to have someplace open with a generator that could provide heat, laptop/phone charging stations, and hot coffee."
Maria Nazario
3:11 pm on Monday, December 5, 2011
Folks - we live in a massive city and geo area and this response to the wind storms was above average. It appears that none here have ever been through a real serious disaster. Also, it is well documented that you should have your own disaster plan and supplies for at least 3 days for you, your children and pets. TERA and the ERNC held a disaster planning event about six months ago with representatives from the Red Cross and Wendy Gruel who covered the city's city. Visit the American Red Cross www.arcla.org for information on how to be prepared. Red Cross is charged with opening shelters in diasters and they were openned. And BTW that beeping sound from your smoke detector would not happen if you tested it as instructed and changed the batteries as needed - that annoying little thing could save your life one day. I was in touch with all my neighbors and family and we all pitched in to take care of each other.
Hulga
6:10 pm on Monday, December 5, 2011
Your helpful message gets a little lost within your condescending tone.
Susan R
7:36 pm on Monday, December 5, 2011
Hulga, I am sure that Ajay did not mean it that way, even though I understand how the way he said it could have been misinterpeted. I agree with you that would have been nice.
Ajay Singh
9:56 pm on Monday, December 5, 2011
Thanks, Susan—I meant that as a compliment about what I thought was very practical advice that someone on a disaster preparedness team might easily have missed precisely because of its practical nature. I see now that I might have come off as patronizing in the process—I really meant to catch the policymaker's eye—so apologize for any affront caused.
and see now how it could appear to be patronizing.
Hulga
9:34 am on Tuesday, December 6, 2011
My second comment was pointed at Maria, not Ajay.
Susan R
7:34 am on Tuesday, December 6, 2011
It really is a great idea to have community center's and park's open with electricity and a phone (for those that still only have landlines). Were was the Red Cross? Councilmembers were not around to offer any help or service to those that really needed it.
clvngodess
2:12 pm on Tuesday, December 6, 2011
This neighborhood councilmember was one who was without phone battery or internet and only had a portable radio. Sadly, in all the fray, many used facebook and texting as a form of communication. I have personally posed a challenge to the neighborhood council to work on non-electronic forms or alternative forms of communicating with our neighbors and the council. I think it's also extremely important that we N.C. members also have information at the ready for our neighbors and community in regards to evacuation and communication (go to) centers.
ChickenBoyFan
8:21 am on Wednesday, December 7, 2011
From your lips to God's ears, Clvngoddess! Too much money is spent on events that have no lasting value, but are only there to entertain and amuse. The meager funds doled out should go to help HP be an exemplary community with projects that are lasting. God knows, the city has shown what it's capable of, and that's scary.
Susan R
8:32 am on Thursday, December 8, 2011
I agree with ChickenBoyFan. Too much money is spent on special events that are only there for a day and then gone. Just like the "Cindo de Mayo" Cypress Park parade that costs $10,000 and lasts only a few hours. Money is better spent on beautification, helping others, security for the neighborhood, or anything else that is long lasting and not just for a day.
Susan R
8:34 am on Thursday, December 8, 2011
This is why neighborhood councils should NOT get a penny. Their intent was to be a voice to city hall. That has been lost.
ChickenBoyFan
10:22 am on Thursday, December 8, 2011
Neighborhood councils need at least a prudent reserve for operations, but it is true that when all of the money is gone, no one shows up for meetings except for the die-hards in the community. God Bless em all.
Ajay Singh
10:30 am on Thursday, December 8, 2011
In some cases—alluding to ChickenBoyFan's comment about Neighborhood Councils—"no one shows up for meetings" even when "all the money" is there!